

95% of our customers say that our winter clothing is of good quality, reflecting our commitment to offering sustainable products.
89% believe that our winter clothing aims to provide optimal comfort, allowing everyone to fully enjoy the cold season without worry.
92% say our winter shoes and boots combine elegance and comfort, ensuring you look confident even in the coldest conditions.
FAQ
Is shipping free?
We offer free delivery on all purchases over 50 euros and reliable delivery within 6 working days anywhere in Europe and 10 days anywhere in the USA.
When will I receive my item?
When we have received your order, you will automatically receive a confirmation email. Orders placed before 2pm (CET) will be prepared, packed and shipped the same day. Delivery time is usually 3-5 business days with DHL Express.
Can I change or return my item?
If you wish to replace a product with another model, another color, etc., please contact us so that we can immediately reserve the new item in our stock. You are always entitled to an exchange or refund within 30 days of receiving your package, provided that the item has not been used.
What should I do if I have not received a return confirmation?
- If you have not received confirmation after returning an item, contact customer service with your tracking number for information on the status of your return.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a link to track your package in real time.
Do you offer any discounts or promotions?
Yes, we regularly offer promotions. Subscribe to our newsletter or follow us on social media to be informed of our special offers.