----

Our policy lasts for 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the condition that you received it. It must also be in its original packaging.

Certain types of goods cannot be returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Similarly, we do not accept intimate or sanitary goods, hazardous materials or substances, flammable liquids or gases.

Other items cannot be returned:

* Gift cards

* Downloadable software

* Certain health and personal care products

To complete your return, we require a receipt or proof of purchase.

Do not return your purchase to the manufacturer.

In some cases, only partial refunds will be granted: (if applicable)

* Books showing signs of use

* CDs, DVDs, VHS tapes, software, video games, audio cassettes or vinyl records that have been opened.

* Any item not in its original condition, is damaged or missing parts for any reason not due to our error.

* Any item returned more than 30 days after delivery.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you if your refund is approved or denied.

If approved, your refund will be processed, and your credit card or original method of payment will be automatically credited within a few days.

Delayed or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Then contact your bank. There is often a processing time before a refund is posted.

If you have followed all these steps and you still have not received your refund, please contact us at the following address: Contact@bewelt.com

Sale or promotional items (if applicable)

Only regular priced items may be refunded, unfortunately sale and promotional items cannot be refunded.

Exchanges (if applicable)

We only replace items that are initially defective or damaged. If you would like to replace your item with the same one, please email us at

Contact@bewelt.com

Here is the American English translation:

---

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, the refund will be issued to them and they will find out that you returned their gift.

Shipping

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of the returned item. Once your returned item is received, a gift certificate will be mailed to you.

Shipping costs associated with returning your item are your responsibility and are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

The time it takes to receive the exchanged product may vary depending on your location.

If you are shipping an item over $75, we recommend using a shipping service that provides tracking or insurance for your shipment. We don’t guarantee that we will receive your returned item.